Cohen and Wolf Attorney Kaelyn Mostafa Claims Lemon Law Victory Against Ford Motor Company

After an arbitration hearing before the Connecticut Department of Consumer Protection, Attorney Kaelyn Mostafa won a lemon law award of over $80,000 for Norwalk client and consumer, Kelly S. Daniel. The favorable arbitration decision ordered leading U.S. auto manufacturer, Ford Motor Company, to refund Ms. Daniel the vehicle contract price, finance charges for the loan, and consequential damages, including attorney’s fees, cost of vehicle’s charger, and other incidental costs.

“I had a very favorable outcome and experience using Attorney Mostafa of Cohen and Wolf for a CT Lemon Law Arbitration against Ford Motor Company for a defective Ford Mustang Mach-E,” said Ms. Daniels.  “She took on my complaint against Ford for an unusual circumstance outside of the normal parameters for these types of cases. She kept in communication with me every step of the way.”

On April 12, 2023, Ms. Daniel purchased a 2022 Mustang Mach-E from a dealer in Stamford. After a dusting of snow one winter evening, Ms. Daniel’s unoccupied and parked vehicle spontaneously rolled itself down her driveway three separate times, despite the vehicle being turned off and the parking brake engaged. Even though Ford determined that there were no repairs to be made for the serious rolling condition, Ms. Daniel ceased operating the vehicle and secured the back wheels when parked due to serious safety concerns.

After determining that the consumers’ vehicle met the eligibility requirements for relief under Chapter 743b of the Connecticut General Statutes (nicknamed the “lemon law”), Attorney Mostafa filed a complaint with the Department of Consumer Protection. The lemon law arbitration hearing was held on May 7, 2024, and the decision was issued on June 18, 2024 in favor of the consumer.

“Attorney Mostafa is extremely professional and well versed in this area of the law.  She prepped me for the arbitration so that I was ready to answer the relevant questions and continued to guide me through the process.  It went as smoothly as it possibly could and I credit this to her experience and judgment,” explained Ms. Daniels.  “We were successful in the arbitration, and I cannot thank her enough for her dedication and attention to my case.  I would highly recommend Attorney Mostafa without reservation.”

Earlier this year, Attorney Mostafa won a similar lemon law award for a Plantsville resident in a case against German multinational car manufacturer Mercedes-Benz.

Attorney Mostafa joined Cohen and Wolf as an Associate Attorney in November 2021 and is part of the firm’s Litigation & Dispute Resolution, Higher Education, and Employment Counseling & Litigation practice groups. Attorney Mostafa focuses her practice on commercial litigation, contract disputes, lemon law claims, and personal injury matters. She has been recognized by Best Lawyers in America®, "Ones to Watch" for Commercial Litigation (2024-2025) and Connecticut Super Lawyers®, "Rising Star" for General Litigation (2023).

Attorney Mostafa obtained her B.A., summa cum laude, from Roger Williams University, and her J.D., summa cum laude, from Quinnipiac University School of Law. She is resident in the firm’s Bridgeport office.

Practice Areas

Attorneys